Frequently Asked Questions

Frequently Asked Questions

What payment methods do you accept?

We accept all major credit cards, debit cards, and other secure payment methods through our checkout.

How long does shipping take?

Shipping times vary depending on your location. Typically, orders are delivered within 5-7 business days.

What is your return policy?

We offer a 14-day return policy on most items. Please contact us within 14 days of delivery if you need to return or exchange a product.

Do you ship internationally?

We ship within mainland UK at the moment however, we work with some fantastic suppliers who do offer international shipping so watch this space!

How can I track my order?

Once your order ships, you'll receive a tracking number via email within 24 hours, that you can use to monitor your delivery.

How do I contact customer support?

You can reach our customer support team through the contact form on our website or by email to sales@sphaeradecor.co.uk.